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Laurel Road Student Loan Review

What is Laurel Road?

Laurel Road, a division of Darien Rowayton bank, began originating student loans in 2013 and has helped thousands of undergraduate and post-graduate degree professionals refinance more than $7 billion in student loans. Laurel Road also offers a variety of online graduate school loan products, personal loans, and mortgages that streamline lending between personalized services and technology. Laurel Road was acquired by KeyBank in 2019.

Laurel Road Customer Service

Laurel Road provides an in-house customer service team that is available six days a week. You can contact Laurel Road via email, live chat, or by calling their customer service department during their listed business hours. Since Laurel Road’s loans are serviced by a different company (MOHELA) you may need to contact a different team after you receive your funding, and for any day-to-day questions that surface once you’re in repayment.

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Laurel Road Loans

Laurel Road provides a solid variety of loan products from student loans to mortgage refinancing. They are committed to providing the most competitive rates they can offer in the market.

Laurel Road provides the following loan products:

  • Student Loans
  • Personal Loans
  • Mortgage Refinancing
  • Healthcare and Graduate Student Loans
  • Medical School Refinancing
  • Student Refinance Loans

Laurel Road Student Loans

Laurel Road provides in-school private loans for graduate and professional students. They also offer, and are most known for, refinancing. Student loans are funded by their parent company, KeyBank, and serviced by their student loan servicing partner MOHELA.

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Laurel Road Student Loan Refinance

Laurel Road may offer refinance loans to borrowers who have successfully graduated with a four-year degree and/or a graduate degree from an eligible Title IV accredited school*. They also offer refinance opportunities for borrowers enrolled in certain associate degree program.

There may be opportunities for some borrowers to refinance their loans while enrolled in-school, but certain lender conditions (e.g., offer or letter of employment) must be met – we recommend you check the lenders site for additional eligibility requirements.

In addition, you may be eligible to refinance your student loan with Laurel Road if you meet the following criteria:

  • Potential borrowers with a strong credit score are encouraged to apply in order to be given a low rate when refinancing. Utilizing a cosigner with a strong credit score is also an option to help achieve the lowest rate (credit score requirements vary).
  • Borrowers and/or cosigners must be US citizens or be a Permanent Resident with a valid I-551 card.

Borrowers must meet minimum borrowing age requirements in the state they’re residing in at the time of application.

*Laurel Road may require borrowers to be employed for at least 12 months following graduation.

Laurel Road Parent PLUS Refinance

Parents can refinance any federal and/or private student loans borrowed on behalf of their child that were used only for qualified higher education expenses at an accredited U.S. undergraduate or graduate school which participated in the federal student aid programs.

How Do I Apply for a Laurel Road Student Loan Refinance?

Laurel Road offers an online application process through their website with a simplified and personalized experience. The company indicates that you can find your rate in less than five minutes without a hard credit pull.

You can also explore our strong lineup of student loan refinance companies which we work with that offer competitive loans and rates, along with the option to refinance both federal and private loans together.

Could student loan refinancing save you money?

Pros and Cons of Laurel Road Student Loans

All loans have pros and cons, and we highly encourage you to do your homework before signing on the bottom line. Here are some things to consider for Laurel Road Student Loans.

Pros Cons
Low interest rates and fees (if you have strong credit) The lowest rates advertised may not be what you qualify for; your rate could be higher based on credit history. Cosigners may be required.
Multiple loan products for in-school, refinancing and stages of life beyond graduation  Does not offer loans for undergraduate students
Flexible repayment options available Not comparable to federal income-driven repayment plans 
Parents have the ability to transfer Parent PLUS loans to their child through refinancing  Students must qualify on the strength of their own credit, including demonstrating income
Unique perks like an employment-based discount upon graduation  
Cosigner release is available  

How Laurel Road Gives Back

Laurel Road, through its parent company, KeyBank, is involved in a number of philanthropic and community initiatives. Every year, the company provides $20M in KeyBank Foundation grants and charitable scholarships. This includes contributions to homeless veterans, nonprofit organizations dedicated to disadvantaged adults, and neighborhood sustainability initiatives.

Laurel Road Headquarters

Laurel Road bank branch headquarters is located in Bridgeport, Connecticut.

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